Lone Star Restaurant

A serious fire at the Lone Star Restaurant at Century III Mall left management facing $350,000 in damages and the potential loss of numerous weeks of business. Yet only 17 days later, the restaurant reopened for business as the result of fast-track disaster recovery by Insurance Restoration Services (now ServiceMaster by Mistick).

The Lone Star did not miss more than two critical Friday evenings of business because the area’s leading disaster recovery company (ServiceMaster by Mistick) was able to provide the manpower and coordination of services necessary to limit downtime and get the client back in business fast.

Restoration at the Lone Star included gutting the kitchen, rewiring the entire building (kitchen and restaurant seating area), installing new ceilings throughout, repairing structural steel damage, and restoring the exterior’s mansard overhang and damaged roof.

The restaurant’s manager, who’s been in the restaurant business for 25 years, says it was a “small miracle that the site re-opened as quickly as it did.” The restoration was “well planned all the way through,” he adds, crediting the project management staff with understanding his company’s business and operation needs.